Production Check

Last Updated: 17 June 2015

availability production app uptime

Table of Contents

Production Check tests your app’s configuration against a set of optional—but highly recommended—criteria. It makes it easy to ensure that your app’s configuration lends itself to maximum uptime. Moreover, it ensures that you have tools available for understanding and monitoring the factors that contribute to uptime.

How to check your app

To run Production Check, click the “Production Check” button in the header of your app in the Heroku Dashboard.

Heroku Production Check

Production Check will run a series of tests on your app. These tests are recommended for maintaining and monitoring availability. Each check includes useful links to related resources.


Cedar-14 is recommended for all applications and is Heroku’s most performant and robust stack.

To determine what stack your application is currently deployed to, use the heroku stack command.

$ heroku stack -a ha-app
=== ha-app Available Stacks
* cedar-14

If you are not yet on Cedar-14, consider migrating your application.

Dyno redundancy

Running at least 2 web dynos for any mission-critical app increases the probability that the app will remain available during a catastrophic event. Multiple dynos are also more likely to run on different physical infrastructure (for example, separate AWS Availability Zones), further increasing redundancy.

Use the heroku ps command to determine how many dynos of each type your app is currently running. Use heroku ps:scale to scale the number of dynos your app is running.

$ heroku ps -a ha-app
=== web:
web.1: up for 17m

$ heroku ps:scale web+2
Scaling web processes... done, now running 3

This applies to web dynos but also any background or worker dynos as well.


Apps on the Cedar stack should have CNAME records pointing to When SSL is required, provision an SSL Endpoint and point your CNAME records to Any other configuration will result in reduced availability.

Apex domains (otherwise known as bare, root and naked domains) should not be configured using A-records. Properly configure the root domain DNS using CNAME-like functionality or subdomain redirection.

You can quickly determine if your DNS records are properly configured using the host command-line utility.

$ host is an alias for is an alias for has address

You should see an alias mapping from to either or

Heroku Postgres

Production-tier database

If you run your business on Heroku, you should use a production-grade Heroku Postgres database. For more information, see Choosing the Right Heroku Postgres Plan.

The Heroku Postgres production tiers are Standard, Premium and Enterprise. Dev and Basic hobby plans are not production databases.

The production tier of service achieves the highest expected uptime and includes automated health checks, data snapshots and advanced features such as fork and follow.

$ heroku pg:info -a ha-app
Plan:               Standard 0
Status:             Available
Data Size:          6.4 MB
Tables:             0
PG Version:         9.4.1
Connections:        2/120
Fork/Follow:        Available
Rollback:           earliest from 2015-04-24 22:16 UTC
Created:            2015-04-24 22:14 UTC
Maintenance:        not required
Maintenance window: Mondays 20:30 to Tuesdays 00:30 UTC

If your application requires a non-relational data store, Amazon DynamoDB is another great candidate for highly available data storage.

High availability

The Premium and Enterprise tiers of Heroku Postgres databases have additional benefits for application uptime, including High Availability with automatic failover.

Visibility and monitoring

In order to improve the availability of your app, it helps to have excellent awareness of, and reactivity to, the state of your app. This can be accomplished with a variety of tools.

App monitoring

New Relic allows you to monitor, and drill into, the performance of your app over time. There are many cases in which a loss in availability is preceded by a degradation in service.

New Relic

Over a reasonable period of observation, establish normal operating boundaries for your application and set up alerts to notify you when your system is beginning to deviate from them.

Use New Relic’s rich graphing and performance analysis capabilities to better understand how your application behaves in certain circumstances and where it is most brittle. These observations can help you diagnose and work around degradations in periods of instability.

Log monitoring

The Heroku add-on marketplace includes many services that consume, store and provide instrumentation against your application’s log stream. By logging interesting events, like successful credit card signups, you can use these log services to alert you to unusual activity. When problems do arise, they also simplify debugging by allowing you to search the history of your log events.

Papertrail is an example of a service that provides alerting based on patterns in your log data. Setup a search alert for errors and events within your app and integrate with Librato, PagerDuty, and Campfire. The search alert can be for Heroku error codes or interesting events in your app.