Managing an Enterprise Team
Last updated December 14, 2023
This feature is available in Heroku Enterprise
Enterprise Teams were previously known as Heroku Orgs or Organizations. The name change doesn’t change existing features or settings. We’re updating all CLI commands to replace “Org”. That work is ongoing, so some Org commands remain.
Enterprise Teams helps you to manage access to a shared group of applications, check resources used by different apps within the Enterprise Team, view and download usage reports, and more. The development experience remains largely the same, but you now have granular access control and can more efficiently manage your development process.
When your Enterprise Team is provisioned, Heroku sends you an email with the enterprise team name, resource limits, and a link to your dashboard. This guide outlines how to complete the setup of your Enterprise Team.
Enterprise Team apps are listed under the
Apps tab. The right column links to their stack. Pipelines – marked by an icon of multiple apps – don’t have a stack displayed. Applications become part of an Enterprise Team when they’re transferred into the Enterprise Team or created as part of the Enterprise Team.
Use the filtering option to search for specific apps and pipelines.
You can find the same pagination and search features for the apps list in your Heroku Teams, and personal accounts as well.
For our Enterprise Accounts users, the pagination and filtering features are also available for Enterprise Teams and users management under the
Access tabs of their Enterprise Account.
Enterprise Team users with “admin” and “member” permissions can create an app directly within the Enterprise Team. To create an app, select Enterprise Team from the main menu, and then select the new button.
To create an app from the CLI, specify the Enterprise Team name with the
--org flag on the
heroku create command. A random app name is generated if you don’t provide an app name. Heroku’s naming style is
<adjective>-<noun>-<4 digit number>, with the adjectives and nouns drawn from a list of brand-friendly words. The following example creates a randomly named app in the organization
$ heroku create --org acme-widgets
Creating gentle-garden-8862 in organization acme-widgets... done
https://gentle-garden-8862.herokuapp.com/ | https://git.heroku.com/gentle-garden-8862.git
To specify the app name run the following:
$ heroku create --org acme-widgets --app apple
Creating apple... done
https://apple.herokuapp.com/ | https://git.heroku.com/apple.git
Existing development teams often have several apps in development under a shared account or personal developer accounts. App owners must transfer their apps to the Enterprise Team before it can be managed as part of the Enterprise Team. Billing transfers with the app.
To transfer an application using the Dashboard, the current app owner must go to the
Settings tab of the application, scroll down to the “Transfer Ownership” section, and then select the Enterprise Team.
You can also use the CLI to transfer apps into an Enterprise Team:
$ heroku apps:transfer acme-widgets -a deep-spring-4274
Transferring deep-spring-4274 to acme-widgets... done
Bulk Transfer Apps
To transfer multiple apps to an Enterprise Team in the Dashboard:
- Select an Enterprise Team to receive the transferred apps.
- Select the
- Select the
Transfer Appsbutton in front of
Bulk App Transfer.
- Choose your apps, and then select Transfer to transfer them to the new Enterprise Team.
Remove Enterprise Team apps by transferring them to a new owner or by deleting them. Admins can delete or transfer any app. Members must have the manage permission for an app to delete or transfer the app.
To delete an app:
1. Click on the app in the Heroku Dashboard.
4. Type the name of the app and click
Delete app to confirm.
Compliance Feature: Limiting Access to Apps via OAuth
Heroku Enterprise Administrators can deny OAuth access to Enterprise-Team-owned resources from all non-Heroku products and services. Turn off third-party OAuth access to the Heroku Platform API in the
Settings tab of the Enterprise Team. Members of the Enterprise Team can still OAuth with Heroku, but resources owned by the Enterprise Team won’t be accessible.
When third-party OAuth access is disabled, API calls attempted against apps in Enterprise Teams returns a failure. Previously configured services set up with an app in a personal account or Heroku Team risk breaking if that app is then transferred to an Enterprise Team with third-party OAuth access disabled.
Some third-party add-ons use OAuth and could be blocked regardless of Add-on Controls settings.
This tab lists your Heroku Private Spaces. You can create a space by selecting the
Create a Space button.
Each Heroku Private Space costs $1000 in Add-on Credits/month (pro-rated to the second).
You can also transfer a space to another Enterprise Team within the same Enterprise Account. The user making the transfer must be an “admin” in both Enterprise Teams or have “Manage” permissions it the company’s Enterprise Account. To transfer a space, navigate to its
Settings tab, then find the Enterprise Team you want to move it to in the
Space Ownership section.
When transferring spaces, only apps that are inside the space move to the new Enterprise Team. If you have a pipeline that contains apps both inside the space and outside, only the apps inside the space move to the new Enterprise Team. The pipeline stays in the old Enterprise Team with the apps that aren’t inside that space.
All users in an Enterprise Team are listed under the
When an Enterprise Team is provisioned it only has one user - the admin user that requested the team. This initial admin can add other users to the team and give them the appropriate access. Each Enterprise Team can have up to 500 members.
Admin, Member, Viewer, and Collaborator Roles
Users in an Enterprise Team can be admins, members, viewers, or collaborators.
An admin user controls membership to the Enterprise Team, can view billing information, and can perform any action on any app owned by the team. Admin users can:
- Access all apps in the Enterprise Team
- Add, remove, and modify users in the Enterprise Team
- View resource usage across the Enterprise Team
- Manage invoices and billing for the Enterprise Team
- Rename the Enterprise Team
- Transfer, create, and delete apps in the Enterprise Team
Users accountable for spend, development processes, and security posture are typically assigned the admin role. Admin users can only be added by existing admins. An Enterprise Team must have at least one admin user. The last administrator in an Enterprise Team can’t be removed to enforce this rule.
Member users can only be added by Enterprise Team admins. Assigning a user the member role gives them read-only access to all apps within the Enterprise Team. They can be granted additional access on a per-app basis. Members can:
- List all apps in the Enterprise Team
- View admins & members in the Enterprise Team
- View resources for the Enterprise Team
- Transfer personal apps into the Enterprise Team
- Create apps in the Enterprise Team
Users in the member role can view all apps and see basic details about each app. By default, they can’t perform any other operations on the app. You must grant users in the member role additional permissions on a per-app basis before they can perform development and operational tasks on specific apps. Members who have the manage permission on an app (including admins) can grant other members additional permissions.
Users in the member role can create apps within, and transfer apps to, an Enterprise Team. Members automatically get all permissions on the apps they create and can grant other members specific permissions on their apps. The member role is commonly assigned to the in-house developers working on your applications.
Viewer is a limited role that enables users to view apps and pipelines, spaces, users (
Access tab), and resources.
Collaborator users don’t belong to your Enterprise Team but are granted app-specific permissions. Collaborator users can’t:
- List or access other apps that belong to the Enterprise Team
- View the list of Enterprise Team users
- Create or transfer apps to the Enterprise Team
Third-party collaborators not trusted to view all apps in the Enterprise Team can be granted permissions on specific apps. You do not have to add them to an Enterprise Team or assign them a role in an Enterprise Team. For example, contractor developers assigned to a specific project can be granted access to only the apps that are part of that project.
For more information about how members and non-team members can be granted permissions on specific apps, see Using App Permissions in Enterprise Teams. For more information about the capabilities granted per role, see Enterprise Teams Permissions & Allowed Actions.
Adding or Deleting Users or Editing Permissions
Users can be added and managed from the
Access tab in your Enterprise Team Dashboard. To edit permissions or remove a user, select the small pen in the far right column. Select the
Add User button to add a new user.
You can also manage users using the Heroku CLI. For example, to add a new Enterprise Team member:
$ heroku members:add firstname.lastname@example.org --org acme-widgets
Adding email@example.com as member to organization acme-widgets... done
Add additional admin users using the same command with the
$ heroku members:add firstname.lastname@example.org --org acme-widgets --role admin
Adding email@example.com as admin to organization acme-widgets... done
Because of their app-level access, non-enterprise-team users (collaborators) require a different command. In this example, we’re adding “firstname.lastname@example.org” as a collaborator to the “acme-website” app with only “view” permission. For more information about app privileges in Heroku organizations, see App Privileges in Heroku Organizations.
$ heroku access:add email@example.com --app acme-website --permissions view
Adding firstname.lastname@example.org to acme-website as collaborator... done
Removing Yourself from an Enterprise Team
An Enterprise Team user or collaborator can remove themselves from the Enterprise Team. The method of removal depends on the role. If you’re an “admin”, “member” or “viewer” you can remove yourself via the
Access tab of the Enterprise Team or from the CLI.
$ heroku members:remove --team example-team email@example.com
You can’t leave an Enterprise Team if you’re the last remaining admin. Another user must be assigned the “admin” role before you can remove yourself.
If you’re a collaborator on any apps owned by a team, you must remove yourself from each app to be disassociated from the team. Since collaborators aren’t technically a member of the Enterprise Team, they can’t remove themselves via the
The following example assumes that you’re a collaborator on two apps, each named
$ heroku access:remove -a my-app-1 firstname.lastname@example.org
$ heroku access:remove -a my-app-2 email@example.com
MFA and SSO Status
Multi-factor authentication is a mandatory Heroku platform security feature. Users are prompted to set up MFA on their account and are required to log on with two or more verification factors, including their username and password.
Users can manage MFA on their individual accounts. When users are part of an Enterprise Team, admins and other members can monitor MFA status and ensure compliance with security and governance policies.
Admins can enable single sign-on (SSO) for users after configuring Heroku with their identity provider (IdP) of choice and can view SSO status in the
Settings tab of the Enterprise Team. With SSO enabled, admins can enforce MFA with the configured IdP.
Access tab of an Enterprise Team highlights users who use MFA or SSO for their Heroku accounts. The status is updated as soon as it changes. Scroll over the status displayed for each user to learn more.
Admins of the Enterprise Team can ensure compliance and maintain their security composure by:
- Removing users from the team
- Changing user roles
- Restricting users to less-sensitive apps
Heroku has limited visibility into MFA status when SSO is configured with a third-party IdP. Ensure MFA is enforced by the IdP.
Lists all resources used by all applications within the Enterprise Team.
Settings tab to:
- Rename your Enterprise Team
- Set up SSO
- Change the default from “member”. New users are assigned the new default permissions.
- Control which add-ons can be used with apps in the Enterprise Team
- Move multiple apps into your Enterprise Team using Bulk app transfer. Eco dynos migrated from a Personal to an Enterprise Team account are automatically upgraded to Standard-1X.
- Limit access to apps via OAuth
- Create a support ticket to have your Enterprise Team deleted
Usage tab shows all active licenses in the first Enterprise Team created for your company. It also shows current usage, and usage history including dyno units and add-on service costs. If you have “admin” permissions, you can also access and download monthly usage reports in CSV format.
Only users with the admin permission can access the
Learn more about developing and managing Enterprise Teams: