Enterprise Accounts for Existing Enterprise Teams Users
Last updated January 27, 2022
Table of Contents
Depending on whether your organization was using Enterprise Accounts public beta or not, users notice different changes across the dashboard. This document explains these different experiences and if you need to take any actions.
For information on using Enterprise Account features, see the other articles in the Enterprise Accounts category.
Organizations that participated in the public beta
For companies who participated in the Enterprise Accounts public beta, the general availability of Enterprise Accounts does not introduce any differences and no action is required.
Organizations that are new to Enterprise Accounts
Companies who did not join the Enterprise Accounts public beta will now have a new Enterprise Account, with all of their Enterprise Teams listed under the new Enterprise Account. To see the new Enterprise Team, users can navigate to the main menu in the Heroku Dashboard and look for the new item with a square icon that has the same name as their main Enterprise Team. Users who have “admin” access across all the Enterprise Teams of the company are assigned the “admin” role of the Enterprise Account, which includes all the four permissions of “View”, “Billing”, “Manage”, “Create”. All other users are assigned the most limited basic permission of “View”.
If your user has “Manage” permission at the Enterprise Account level, visit the
Access tab and adjust the permission of other users if necessary.
The actions associated with each permission are listed in the table below.
Users with “admin” access on all Enterprise Teams of a company are selected as the original admins of the Enterprise Account, and they won’t gain access to information that they previously did not have access to beforehand.
Organizations with complex cases
There are some organizations that we could not create Enterprise Accounts for automatically, due to issues such as:
- Having more than one Enterprise Team with licenses
- Having no users that have the
adminpermission for every single Enterprise Team in the organization
In these cases you can contact Heroku to resolve any issues, as indicated by the banner shown in the Heroku Dashboard:
Users who only have the “collaborator” permission and are not members of a company’s Enterprise Account won’t see the banner. It is only displayed for the official members of an organization who exist in the Enterprise Account.
Table of Enterprise Account permissions
See Enterprise Account Permissions and Allowed Actions for more information on these permissions.
|View Enterprise Teams that the user has a role in||X||X||X||X|
|View the Access tab||X||X||X||X|
|Manage Enterprise Teams (Under “My Teams” tab only)||X|
|Manage Users (adding new members and editing permissions)||X|
|View the Settings Tab (set up and manage SSO, download audit logs)||X|
|View the Usage tab and export usage files||X|
|Create, rename, and delete Enterprise Teams||X|