Last updated June 14, 2021

Heroku’s Logplex router is responsible for collating and distributing the log entries generated by your app and other components of the Heroku platform. It makes these entries available through the Logplex API and the Heroku command-line tool.

In a distributed system such as Heroku, manually accessing logs spread across many dynos provides a very disjointed view of an application’s event stream and omits relevant platform-level events. The Logplex facility solves these issues in an accessible and extensible manner.

Private Space Logging does not use Logplex.

Sources and drains

Logplex routes messages from sources to drains.

• Log sources are any processes that might want to emit log entries relevant to your app. Some examples: your web dynos, the Heroku platform, the Heroku routing stack, and many add-ons.

• Log drains are any network services that want to consume your app’s logs, either for automatic processing, archival, or human consumption. Examples include the Heroku command-line tool and several log-processing and management add-ons.

Best-effort delivery

Logplex is a high-performance, real-time system for log delivery – not storage. It keeps a limited buffer of log entries.

Logplex interacts directly with various external tools and services, and requires prompt action for real-time processing. If one of these services has trouble keeping up, Logplex may be forced to discard log entries for some time. If this happens, it will insert a warning entry to indicate that some entries are missing.

Logplex residency

The Logplex router resides in Heroku’s us region. Consequently, an app’s logs pass through infrastructure in the United States, regardless of which region the app itself resides in.

Apps with strict compliance requirements for log routing can use Shield Private Spaces and Private Space Logging to route logs without using Logplex.