Skip Navigation
Show nav
Heroku Dev Center
  • Get Started
  • Documentation
  • Changelog
  • Search
  • Get Started
    • Node.js
    • Ruby on Rails
    • Ruby
    • Python
    • Java
    • PHP
    • Go
    • Scala
    • Clojure
  • Documentation
  • Changelog
  • More
    Additional Resources
    • Home
    • Elements
    • Products
    • Pricing
    • Careers
    • Help
    • Status
    • Events
    • Podcasts
    • Compliance Center
    Heroku Blog

    Heroku Blog

    Find out what's new with Heroku on our blog.

    Visit Blog
  • Log inorSign up
View categories

Categories

  • Heroku Architecture
    • Dynos (app containers)
    • Stacks (operating system images)
    • Networking & DNS
    • Platform Policies
    • Platform Principles
  • Command Line
  • Deployment
    • Deploying with Git
    • Deploying with Docker
    • Deployment Integrations
  • Continuous Delivery
    • Continuous Integration
  • Language Support
    • Node.js
    • Ruby
      • Working with Bundler
      • Rails Support
    • Python
      • Background Jobs in Python
      • Working with Django
    • Java
      • Working with Maven
      • Java Database Operations
      • Working with the Play Framework
      • Working with Spring Boot
      • Java Advanced Topics
    • PHP
    • Go
      • Go Dependency Management
    • Scala
    • Clojure
  • Databases & Data Management
    • Heroku Postgres
      • Postgres Basics
      • Postgres Getting Started
      • Postgres Performance
      • Postgres Data Transfer & Preservation
      • Postgres Availability
      • Postgres Special Topics
    • Heroku Data For Redis
    • Apache Kafka on Heroku
    • Other Data Stores
  • Monitoring & Metrics
    • Logging
  • App Performance
  • Add-ons
    • All Add-ons
  • Collaboration
  • Security
    • App Security
    • Identities & Authentication
    • Compliance
  • Heroku Enterprise
    • Private Spaces
      • Infrastructure Networking
    • Enterprise Accounts
    • Enterprise Teams
    • Heroku Connect (Salesforce sync)
      • Heroku Connect Administration
      • Heroku Connect Reference
      • Heroku Connect Troubleshooting
    • Single Sign-on (SSO)
  • Patterns & Best Practices
  • Extending Heroku
    • Platform API
    • App Webhooks
    • Heroku Labs
    • Building Add-ons
      • Add-on Development Tasks
      • Add-on APIs
      • Add-on Guidelines & Requirements
    • Building CLI Plugins
    • Developing Buildpacks
    • Dev Center
  • Accounts & Billing
  • Troubleshooting & Support
  • Integrating with Salesforce
  • Security
  • Identities & Authentication
  • Recovery Codes

Recovery Codes

English — 日本語に切り替える

Last updated January 04, 2023

Recovery codes provide an important backup if your usual MFA verification method is not available. For example, if you normally use Salesforce Authenticator but forget your mobile phone one day, you can still log in using a recovery code. Generate a list of ten single-use recovery codes that you can keep in a safe place until you need them.

We strongly recommend generating recovery codes as soon as possible after you enable MFA. Keep your recovery codes in a safe, easy-to-access place and protect them like you protect your passwords.

Getting Recovery Codes

Generate recovery codes by registering them as an MFA verification method.

Start at Account Settings and select Setup Multi-Factor Authentication (or Manage Multi-Factor Authentication if you have already enabled other verification methods).

Choose Add Recovery Codes option on the next page. A set of ten recovery codes is displayed. Save the codes in a safe, accessible place. Recovery Codes

You can generate a new set of recovery codes at any time.

MFA Verification using a Recovery Code

If you want to log in but don’t have your primary MFA verification method available, you can easily log in with a pre-generated recovery code. After successfully entering your username and password, you will be prompted for your MFA verification method. To bypass this authentication method:

  • Click on Didn’t receive a notification?
  • Select Choose Another Verification Method
  • Select Recovery Codes
  • Enter a recovery code.

Each recovery code is good for one use only. Codes remain valid until they’re used.

Keep reading

  • Identities & Authentication

Feedback

Log in to submit feedback.

Two-Factor Authentication (deprecated) Salesforce Authenticator

Information & Support

  • Getting Started
  • Documentation
  • Changelog
  • Compliance Center
  • Training & Education
  • Blog
  • Podcasts
  • Support Channels
  • Status

Language Reference

  • Node.js
  • Ruby
  • Java
  • PHP
  • Python
  • Go
  • Scala
  • Clojure

Other Resources

  • Careers
  • Elements
  • Products
  • Pricing

Subscribe to our monthly newsletter

Your email address:

  • RSS
    • Dev Center Articles
    • Dev Center Changelog
    • Heroku Blog
    • Heroku News Blog
    • Heroku Engineering Blog
  • Heroku Podcasts
  • Twitter
    • Dev Center Articles
    • Dev Center Changelog
    • Heroku
    • Heroku Status
  • Facebook
  • Instagram
  • Github
  • LinkedIn
  • YouTube
Heroku is acompany

 © Salesforce.com

  • heroku.com
  • Terms of Service
  • Privacy
  • Cookies
  • Cookie Preferences