Pingdom

This add-on is operated by SolarWinds Worldwide, LLC

Outside-In View of Your Web Applications' Performance

Pingdom

Last updated October 31, 2019

Pingdom is an add-on for reliable and easy-to-use website monitoring.

With Pingdom’s website monitoring, you’ll be the first to know when your website is down or if a transaction is slow or broken. We can also help you deliver a higher quality web experience using data from our real user monitoring service.

Pingdom is accessible via an API and doesn’t require any installation at all.

Provisioning the add-on

Pingdom can be attached to a Heroku application via the CLI:

A list of all plans available can be found here.

$ heroku addons:create pingdom
——> Adding pingdom to sharp-mountain-4005… done, v18 (free)

Migrating between plans

Application owners should carefully manage the migration timing to ensure proper application function during the migration process.

Use the heroku addons:upgrade command to migrate to a new plan.

$ heroku addons:upgrade pingdom:newplan
——> Upgrading pingdom:new plan to sharp-mountain-4005… done, v18 ($49/mo)
       Your plan has been updated to: pingdom:new plan

Usage

Click on the Pingdom icon in your list of Add-ons. You will be redirected via SSO to your account on the Pingdom website.

  1. From your dashboard, select the app for which you have installed the Pingdom add-on.
  2. Select Pingdom from your list of add-ons.
  3. Inside the Pingdom dashboard, My Pingdom, you can set up a variety of different checks: uptime, transaction, and real user monitoring.
  4. Click the Add Uptime Check button. You’ll find it in the top right corner of the dashboard.
  5. Name it so you’ll always recognize it.
  6. Modify the test interval if you’d like. The default is once per minute, which we recommend since this will catch even small outages.
  7. Enter the URL of the website you wish to monitor.
  8. Click Create Check. You’ve set up monitoring for your websites’ availability.

Removing the add-on

Pingdom can be removed via the CLI.

This will destroy all associated data and cannot be undone!

$ heroku addons:destroy pingdom
——> Removing pingdom from sharp-mountain-4005… done, v20 (free)

Support

All Pingdom support and runtime issues should be submitted via one of the Heroku Support channels. Any non-support related issues or product feedback is welcome at support@pingdom.com. Currently, Pingdom mobile apps for iOS and Android will not work with Pingdom’s Heroku add-on.

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