Last updated October 19, 2021
Heroku offers a premium support option that provides you with 24x7 direct access to our team of support engineers. Our team’s focus is investigating and solving new problems, getting feedback on the service and in particular new features, and working hard to improve the core service.
Get more information and contact our sales team at the Premium Support website.
The Platform Experts add-on provides automated app assessments that scan your app and offers recommendations. Its community of experts was started by the founding members of Heroku Support and offer chat-based help.