Last updated October 21, 2026

This add-on is operated by Better Stack, Inc.

Heroku‑native logging and dashboards. Structured, searchable, affordable.

Logs & Telemetry by Better Stack is a SQL-compatible structured log management. Get real-time Heroku‑native logging and dashboards at an unbeatable price.

Better Stack provides:

• Fast search & filter on petabytes of logs
• Single-click filtering by patterns and attributes
• Full-text and SQL-compatible access to all logs
• Charting & data trends exploration
• Anomaly alerting with Slack and e-mail notifications
• Ready-made dashboards with easy extensibility
• Unbeatable price and long log retentions
• SOC 2 Type II and GDPR compliance

Find out more on betterstack.com.

Provisioning the add-on

Logs & Telemetry add-on can be attached to a Heroku application via the CLI:

$ heroku addons:create logtail:free
Creating logtail on <my-app> free
Your add-on has been provisioned successfully

After you provision the add-on, you can see your app logs in the Better Stack dashboard.

Using Heroku’s new Fir platform?

Send OpenTelemetry logs, metrics and traces to Better Stack. On Fir apps, provisioning the add-on prints a heroku telemetry:add command. Run it to connect your app to Better Stack:

$ heroku addons:create logtail:free
Creating logtail:free on <my-app>... free
Better Stack is ready! Run this to start sending data:
heroku telemetry:add --app <my-app> https://<ingesting-host> --transport http --headers '{"Authorization":"Bearer <source-token>"}'
Then open the dashboard with `heroku addons:open <add-on-name>`.

$ heroku telemetry:add --app <my-app> https://<ingesting-host> --transport http --headers '{"Authorization":"Bearer <source-token>"}'
successfully added drain https://<ingesting-host>

Lost the telemetry:add command?

Run heroku addons:open logtail to open Better Stack, then go to Sources → your source → Configure and you’ll find the same command to copy there.

Dashboard

The Better Stack dashboard allows you to manage your logs, create views and alerts, collaborate with your colleagues, and integrate with other apps.

You can access the dashboard via the CLI:

$ heroku addons:open logtail
Opening logtail for sharp-mountain-4005

You can also visit the Heroku Dashboard and select the application in question. Select Logs & Telemetry from the Add-ons menu.

Migrating between plans

Use the heroku addons:upgrade command to migrate to a new plan.

$ heroku addons:upgrade logtail:freelancer
-----> Upgrading sharp-mountain-4005 to logtail:freelancer... done, freelancer ($30/mo)
       Your plan has been updated to: logtail:freelancer

You can find a list of available plans on Heroku Elements.

Removing the add-on

You can remove the add-on via the CLI:

$ heroku addons:destroy logtail
-----> Removing logtail from <my-app> done, v20 (free)

Support

Submit all support and runtime issues via one of the Heroku Support channels. For general inquiries please read the FAQs. Any non-support related issues or product feedback can be sent to hello@betterstack.com.