Upcoming migration from Heroku Status to Salesforce Trust

Change effective on 05 September 2025

Beginning on Oct 10, 2025, the Salesforce Trust site will serve as the primary channel for all incident and maintenance communications.

Customers who are currently subscribed to the Heroku Status site will be sent an email to confirm their intent to remain subscribed to incident notifications. Any Status site subscribers that don’t explicitly opt out will be automatically subscribed to the new Trust site.

We’re working on a longer-term Status API migration strategy to minimize disruption for customers with Status API integrations. We will keep Heroku customers informed of future migration expectations, provide migration guidance, and ensure that a minimum of 30 days is provided for customers to migrate their Status API integrations.

We will provide Status site migration updates and guidance through the following communication channels:

For more info, check out our blog post.