Last updated 31 March 2017
Each Heroku Add-on occupies one of four release life cycle states. Each state has distinct expectations for customers which we will outline below.
Alpha is the earliest stage of add-on lifecycle used when partners are still actively developing. Alpha addons should not be relied upon for production applications.
Alpha add-ons never cost money, they have a minimized feature set, and support is only provided through direct contact with the partner.
Alpha add-ons will not appear in Elements and may not show full information in the Dashboard, Platform API or CLI. In order to access them, contact the add-on partner and ask to be invited.
Beta add-ons provide a full feature set and are available to all verified users, but should not be relied upon for production applications.
Beta add-ons plans are always free, and may include usage limitations. Full support through both Heroku and the add-on partner is available.
Beta add-ons appear with a beta flag on Elements and elsewhere.
General availability add-ons are available to all verified users and may be relied upon for production applications.
General availability add-ons may offer many plans with a variety of prices and features. Full support through both Heroku and the add-on partner is available.
Shut down add-ons may no longer be used by any customer.
Once an add-on service is shut down, all remaining add-ons on apps will be automatically removed. We will send a notice at least 30 days before the add-on is shutdown. During this time the addon will continue to work, but you should transition to an alternative add-on.